Factora System
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Privacy Policy

Last Updated: January 29, 2026

Introduction

At Factora, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our invoicing platform.

Data We Collect

We collect information that you provide directly to us when you create an account, create invoices, or communicate with us.

Personal Information

Includes your name, email address, phone number, and account credentials.

Business Information

Company name, address, tax registration numbers (VAT, GST, ICE), and logos.

Client Information

Information about your clients that you enter into the system for invoicing purposes.

Usage Data

We automatically collect details about your interactions with the platform, such as IP addresses and browser types.

How We Use Your Data

Your information is used to provide and enhance our services, including:

  • Generating and managing your invoices and client records.
  • Sending service updates, security alerts, and administrative messages.
  • Processing subscription payments and verifying payment proof.
  • Analyzing usage patterns to improve our user interface and features.

Data Security

We implement industry-standard security measures to prevent unauthorized access, disclosure, or modification of your data. However, no electronic transmission over the internet is 100% secure.

Data Sharing

We do not sell your personal data. We only share information with third-party service providers (like payment processors and hosting) necessary for our operations, or when required by law.

Your Rights

You have the right to access, update, or request the deletion of your personal information at any time through your profile settings or by contacting us.

Cookies

We use cookies to maintain your session and improve your browsing experience. You can control cookie preferences through your browser settings.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to our support team.